More and more people are taking care of their finances on line. That's why we have increased our security measures with our online banking program. When you log in for the first time, you will notice you must answer several questions before you can access your account info.
If you will always access your account from the same computer, you may decide to register that computer's IP address. That just means you will skip security questions the next time you log in. Never choose that option from a public computer, like one you might use at a library, at work, or at school!
When you answer the security questions, be sure to make a note of your responses and store them in a safe place. Some people even choose to answer the questions with not-so-obvious answers as an added security measure. For instance, if the security question asks your mother's maiden name, you might use her middle name instead. If you decide to use tricky answers, be sure to write them down and store them in a safe place just in case you forget your answers!
Here are some other tips for safe online banking:
Never provide personal financial information over the phone or online if you did not initiate the contact!
This includes your Social Security number, account numbers or passwords.
Never click on the link provided in an e-mail you believe is fraudulent. Links like this can be attached to viruses that will contaminate your computer.
Do not be bullied by an email or phone call! Some scam artists will threaten dire consequences if you do not immediately provide or verify financial information.
If you believe an email contact is legitimate,
go to the company’s website ... but NOT by clicking on a link they provide. Type in the company's website address or use a page from it that you have already bookmarked.
If you fall victim to an identity attack, act immediately! Protect yourself by alerting your financial institution. Place fraud
alerts on your credit files. Monitor your credit files and account
statements closely.
Report suspicious e-mails or calls to the Federal Trade Commission through the Internet at www.consumer.gov/idtheft, or by calling 1-877-IDTHEFT.
